So we wouldn't be able to completely remove the feature of Opsgenie being able to manage the phone DND settings, as this is a feature a lot of people use. For example, to be woken up in the middle of the night for critical alerts. The ability for the Opsgenie app to overwrite Do Not Disturb is a feature we offer since a lot of users want to receive Opsgenie notifications even when DND is enabled. ![]() I also recommend setting Allow insistent notifications on the My profile screen so you don't miss things.Select a notification ringtone you're likely to actually hear Scroll down to Override Do Not Disturb and make sure it's turned on.Click notification's alert (the line might say □ Immediately □️ - I'm on vanilla Android 11, your phone may differ).For each notification type you want to allow through DnD:.Long press the Opsgenie app icon in your Android launcher.If you wish Opsgenie to be able to punch through if the phone is on DnD then you will need to configure the settings for the app in Android's settings screens: I think that should avoid it trying to mess with DnD settings at all. Uncheck the Allow Opsgenie to set ringtone volume toggle.Click on your name top left in the menu, bringing up the My profile screen.This way you can set a fixed, daily time, in which the “Do Not Disturb” mode is active without doing anything (e.g. You just need to activate Scheduled and set up the time period. So you should just try to call later again, if it is not urgent. Is it possible that the person you are calling is asleep at the moment? You should also consider that people could sleep throughout the day, because they have different working hours. If you cannot contact someone, this may not be caused by the “Do Not Disturb” mode. Hence, you can try to call the contact from a different phone. Maybe the person has added that phone number to the exceptions, so that the call will not be muted. So you can choose in Allow Calls From of the Do Not Disturb settings, who you still want to receive calls from. It is also possible to set up the availability for certain contacts or contact groups. This trick has the highest chance of success, because the option Repeated Calls is activated by default.Ĭall from a different phone Settings → Do Not Disturb → Allow Calls From If the contact has activated Repeated Calls, your second call will not be muted. You would have to call the contact a second time within 3 minutes to benefit of this option. This trick obviously works only, if the contact has activated this option. In the settings of Do Not Disturb you have the option to turn on Repeated Calls. Call again within 3 minutes Settings → Do Not Disturb → Repeated Calls If you still want to reach someone, who has turned on the “Do Not Disturb“ mode, you have three options to bypass “Do Not Disturb” by calling. If you are sending an iMessage, it will be displayed as “delivered” on your iPhone and the contact will see the message when he/she looks at the iPhone. Hence, you do not know, if the receiver has been notified or not, or if the notifications are turned off because of the “Do Not Disturb” mode. There is no way to find out about the “Do Not Disturb“ mode by sending a message. Once the contact picks up the iPhone, the person will see that you called. Therefore, the ringing sound is a bit misleading. However, the contact’s iPhone does not ring – not even once. If you call someone and you are redirected to the mailbox after ringing once, you can be sure that the person uses the “Do Not Disturb” mode. The “symptoms” are pretty easy to detect when you try to contact somone on Do Not Disturb. How to tell if someone’s phone is on “Do Not Disturb”įirst it can be helpful to know, what happens, when you call someone on “Do Not Disturb” Mode. ![]()
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